Visualization of business processes
□ De-personalization
□ Issue identification
□ Business flow comprehension
Professional Services for Businesses We offer visualization, documentation, and digital transformation (DX) support for your company's new business processes and operational outsourcing.
| Service Overview | We visualize your complex or specialized business processes, identify issues, and propose solutions, including outsourcing options. |
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Manual creation
□ Business flow manualization
□ Customization for outsourcing comapnies
DX support
□ DX support by RPA, etc.
| ＜Visualization of call center operations＞ Visualization and standardization of call center operations for a major condominium management company. Issues were identified and improvement plans proposed. |
| ＜Manualization of call center operations＞ Standardized operations for a major media company and created an operations manual with flowcharts for easier understanding of rules. Developed manuals for system operating procedures used in call center operations. |
| ＜DXing a portion of operations＞ Digitized the order document processing for a major confectionery manufacturer, transitioning from paper-based to digital systems. This accelerated the order-to-delivery process, reduced operational costs, and contributed to increased sales. |